Great Ocean Road - Otway Discovery:
Cancellations within 24 - 48 hours of tour departure will incur a 50% loss of the ticket price. Cancellations within 24 hours of tour departure or failure to take up a tour will result in 100% loss of the ticket price.
The tour operator highly recommends all passengers have travel insurance. Although every effort is made, the tour operator shall not be liable for any illness, damages, loss or delay that may occur due to factors beyond our control.
The tour operator reserves and retains the right to alter itineraries, fares and may cancel tours in unforeseen circumstances.
Quicksilver Cruises:
For cancellations within 24hrs of travel may incur a cancellation fee up to 100% of the cost of the booking.
On rare occasions, services can be subject to the effect of weather or unforeseen circumstances. Should a cruise not operate for any reason passengers will be offered an alternative day of travel or a refund will be authorised. A change of travel date can be made to your booking without incurring any cancellation fee.
The minimum age for scuba diving is 12 years. Certain medical conditions and medications may preclude some people from diving.
Big Cat Green Island Reef Cruises:
No cancellation fees are applied by the Tour Operator.
Skyrail Rainforest Cableway:
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Sunlover Reef Cruises:
Cancellations:
Any bookings cancelled within 72 hours of departure will be subject to a cancellation charge at the tour operators discretion.
A 100% cancellation fee may be charged for FIT passengers cancelling within 24 hours of departure.
A 100% cancellation fee may be charged for groups (10 or more pax) cancelling within 72 hours of departure.
AAT Kings:
Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges.
Cancellation fees will be levied relative to the amount of notice given.
Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund).
The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.
Skydive Cairns:
100% cancellation fee applies in case of no show or if cancelled within 48 hours of departure.
Cairns Adventure Group:
50% Refund within 48 hours no refund if within 24 hours of departure
Bunyip Adventure Tour:
Passenger cancellation/date change of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.
Tasmanian Hikes:
Cancellation and Refund Policy
Guests canceling their tour up to 8 to weeks prior, a full refund less the tour deposit [$500] will be refunded. If guests cancel a tour less that 8 weeks up until the pre-booked departure date, no refund will be given.
If guests wish to transfer their booking to another date this can be done up to 8 weeks prior only.
Should a participant/guest need to leave a tour once it has commenced, due to a medical emergency or any other reason, no refund, partial or in full, will be given.
Should Tasmanian Hikes have to cancel a tour due to lack of numbers, guests will be given 14days notice.
If we can’t offer you an alternative tour that would suit you, we will refund your payment in full less a 5% administration fee. The 5% administration fee is 5% of the tour cost.
Tasmanian Hikes reserves the right to vary, cancel or postpone a tour due to unsafe conditions such as severe weather, floods, bush fires or sudden track closures. We reserve the right to cancel a tour, in whole or in part if it is necessary to do so due to a force majeure event.
Tasmanian Hikes strongly recommends that suitable travel insurance be purchased by the traveller to cover any financial loss, due to your own cancellation, or if Tasmanian Hikes has to cancel a tour. Tasmanian Hikes will not be responsible for your travel expenses or losses arising from a cancellation.
We also strongly recommend that comprehensive travel insurance be taken out against loss of baggage or any medical expenses.
Around Sydney Tours:
24hrs cancellation policy - any cancellation made within 24 hours of departure time is non refundable.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
